Holding difficult conversations
Most of us instinctively know when it is the right moment to deal with a problem. Issues do crop up without warning, but more often than not there are warning [...]
Most of us instinctively know when it is the right moment to deal with a problem. Issues do crop up without warning, but more often than not there are warning [...]
Return-to-work interviews should normally be conducted by the employee’s immediate supervisor or manager. The interview identifies the cause of the absence and provides an opportunity to explore any particular problems the [...]
If an employee informs the employer that they are unhappy with the decision after a grievance meeting, the employer should arrange an appeal. As far as reasonably practicable the appeal [...]
Wherever possible grievances are best resolved through an informal route, simply having a quiet word or an informal chat can be a productive approach to resolving work related issues. Where [...]
An employees right to paid leave from work is wrapped up in the Working Time Regulations 1998, which grants all employees the equivalent of 5.6 weeks holiday per annum, for [...]
Listening This is the vital part of conducting an investigation meeting. Effective listening will help an investigator get a better understanding of the people they interview and their points of [...]
An investigation is a fact-finding exercise to collect all the relevant information on a matter. A properly conducted investigation can enable an employer to fully consider the matter and then [...]
There are two main areas where a disciplinary system may be used: ipdapability/performance and conduct. Capability/performance Capability issues may arise because an employee doesn't have adequate training, or is just [...]