Holding informal 1-2-1's with your team rock when it comes to good management practice in the workplace. An informal 1-2-1 is swiftly replacing the concept of formal performance reviews, or [...]
The following steps give you a useful framework for dealing with challenging conversations. Although all conversations about performance, conduct or personal issues are potentially challenging, the steps below are geared [...]
Listening This is the vital part of conducting an investigation meeting. Effective listening will help an investigator get a better understanding of the people they interview and their points of [...]
In August of last year Accenture announced that it was to end its formal annual review - a move that was greeted with joy from the 300,000 strong workforce. Its been [...]
Being a boss isn't always that easy as any successful leader will tell you. From working with many of our customers over the past 10 years we have noticed that [...]
So here is a question for you, how can you measure something that doesn't exist, is more of a principle than a fact and is incredibly difficult to define? That's [...]
When you are holding meetings with employees there is a really simple technique to follow to make sure you ask the right questions and get the right answers. Step 1 [...]
As part of our ongoing series on engagement this latest post reveals some of the ingredients that are needed to build employee engagement, higher discretionary effort. Employee engagement is the [...]
